Question 1

In the four strands that explain how warring groups can bind together, ______ means to reject revenge in favor of restraint.
A) empathy
B) commitment
C) forbearance
D) moral truth

Accepted Answer

Forbearance means to show self-restraint and avoid seeking revenge or retaliation.

Question 2

______ promotes honesty, sincerity, and candor.
A) Justice
B) Mutuality
C) Integrity
D) Humility

Accepted Answer

Integrity is the quality of being honest and having strong moral principles. It involves being truthful and transparent in all interactions and decisions.

Question 3

The FIRST step of the forgiveness process is ______.
A) finding meaning in undeserved suffering
B) dropping our anger and becoming emotionally neutral
C) acknowledging the hurt
D) recognizing the high price of dwelling on the injury

Accepted Answer

The first step of the forgiveness process is acknowledging the hurt. This involves recognizing and understanding the pain that was caused by the offending party's actions.

Question 4

A textbook example of evil as ______ is the Rwandan genocide.
A) deception
B) bureaucratic
C) ordinary
D) choice

Accepted Answer

The phrase "evil as ordinary" is correct because it reflects the idea that the Rwandan genocide, like many atrocities, was carried out by ordinary people, not just by stereotypically evil individuals. This concept challenges the notion that only inherently evil people can commit horrific acts, emphasizing instead the capacity for ordinary individuals to participate in or perpetrate evil under certain conditions.

Question 5

Which of the following is true of forgiveness?
A) offered only when the offender repents
B) forgets the past to move forward
C) strives to be emotionally neutral
D) takes place over an extended period of time

Accepted Answer

Forgiveness is a process that often takes time to unfold, allowing the person who was wronged to come to terms with their feelings and the situation. It doesn't necessarily mean forgetting the past or requiring repentance from the offender, nor does it imply becoming emotionally neutral about the incident.

Question 6

Which of the following is a benefit of forgiving others?
A) a greater sense of well-being
B) better physical health
C) improved relationships
D) all of these

Accepted Answer

Forgiving others has numerous benefits, including a greater sense of well-being, better physical health, and improved relationships. Research has shown that holding grudges and harboring resentment can negatively impact mental and physical health, whereas forgiveness can lead to reduced stress and improved overall health. Additionally, forgiving others can improve relationships by promoting empathy and understanding, allowing for greater connection and healing.

Question 7

In the four-stage model of forgiveness, at the ______ step, the injured party realizes he or she is paying a high price for dwelling on the injury and considers possibilities.
A) uncovering
B) decision
C) work
D) deepening

Accepted Answer

In the four-stage model of forgiveness, the second step is the decision phase. This is where the injured party recognizes the cost of holding onto anger and resentment and makes a conscious decision to work towards forgiving the offender. The first step is "uncovering," where the injured party identifies their emotions and experiences associated with the offense. The third step is "work," where the injured party engages in the process of forgiveness and possibly seeks assistance from others or religious institutions. The fourth step is "deepening," where the injured party experiences the benefits of forgiveness, including increased empathy and a sense of peace.

Question 8

______ refers to the fact that organization members desire connection to others.
A) Meaningful work
B) Community
C) Inner life
D) Exterior life

Accepted Answer

The desire for connection to others is a key element of community, which refers to the shared experience of a group of people who work together towards a common goal. This sense of belonging can increase employee engagement and job satisfaction.

Question 9

Which of the following is not a component of the definition for workplace spirituality?
A) community
B) inner life
C) endurance
D) meaningful work

Accepted Answer

The other choices, community, inner life, and meaningful work, are all commonly included as components of workplace spirituality. Endurance does not typically appear as a component in most definitions of workplace spirituality.

Question 10

Which common spiritual practice involves self-examination?
A) listening responsively
B) demonstrating respect for others' values
C) engaging in reflective practice
D) appreciating the contributions of others

Accepted Answer

Engaging in reflective practice involves self-examination and introspection to deepen one's spiritual understanding and connection. The other options involve interaction with others and their values, but do not necessarily involve self-examination.

Question 11

______ evil is based on technology and logic.
A) Administrative
B) Ordinary
C) Deception
D) Coercive

Accepted Answer

Administrative evil refers to harm that is caused by bureaucratic policies, procedures, and regulations. This type of evil is often based on technology and logic, as bureaucratic systems rely on standardized rules and procedures to operate. Examples of administrative evil include government policies that discriminate against certain groups of people, or corporations that prioritize profits over the well-being of their employees or the environment.

Question 12

______ is a concern about future consequences of actions for this and future generations.
A) Humanism
B) Generativity
C) Benevolence
D) Humility

Accepted Answer

Generativity, defined as concern for future generations and the ability to contribute to their well-being, is the most appropriate answer to this question. While other values such as benevolence and humility may be important, they are not specifically focused on the future consequences of actions. Humanism, which is focused on human rights and dignity, may be related to concern for future generations but is not the best fit for this question.

Question 13

Which "face of evil" focuses on the power of situational factors to produce evildoing?
A) deception approach
B) evil as ordinary approach
C) evil as choice approach
D) sanctioned destruction approach

Accepted Answer

The "evil as ordinary" approach focuses on how situational factors, rather than inherent evil in individuals, can lead to immoral behavior. This approach emphasizes that many people, in certain circumstances, are capable of engaging in harmful actions without necessarily being "evil" themselves.

Question 14

According to Ashmos and Duchon, the ______ refers to the fact that employees have spiritual needs.
A) meaningful work
B) community
C) inner life
D) exterior life

Accepted Answer

Ashmos and Duchon's concept of spirituality in the workplace includes the idea of employees having an "inner life," which refers to their spiritual needs and desires. This is distinct from their "exterior life," which relates to their physical needs and concerns. The other choices, while also important aspects of the spirituality in the workplace, do not directly refer to employees' spiritual needs.

Question 15

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.
A) acceptance
B) denial
C) decision
D) deception

Accepted Answer

In the decision stage of forgiveness, the forgiver makes a conscious choice to forgive and recognizes the emotional and mental cost of holding onto the injury. This choice involves letting go of the desire for revenge and releasing negative emotions, in order to move towards healing and restoration of the relationship.

Question 16

Which of the following is not a danger posed by workplace spirituality?
A) imposing particular religious or spiritual views on followers
B) demanding unquestioning obedience
C) using spirituality as a tool to increase productivity
D) demonstrating respect for other's values

Accepted Answer

Demonstrating respect for others' values is not a danger but rather a positive aspect of workplace spirituality. The other options can potentially lead to negative consequences such as discrimination, abuse of power, and exploitation of employees.

Question 17

Which of the following is not a component of the 5-R model for evaluating apologies?
A) recognition
B) repetition
C) remorse
D) reevaluating

Accepted Answer

The 5-R model for evaluating apologies includes recognition (acknowledgement of the offense), responsibility (accepting blame), remorse (genuine sorry for the harm caused), restitution (making amends), and repetition (assuring similar actions won't occur again). Reevaluating is not a component of this model.

Question 18

In the four strands that explain how warring groups can bind together, ______ is used to restore the broken relationship.
A) empathy
B) commitment
C) forbearance
D) moral truth

Accepted Answer

The answer of In the four strands that explain how...

Question 19

Bringing warring groups together begins with ______.
A) rejecting revenge in favor of restraint
B) empathy for the enemies' humanity
C) commitment to restore the broken relationship
D) recalling the past and rendering a judgment

Accepted Answer

The answer of Bringing warring groups together begins with ______.
A)...

Question 20

Which "face of evil" forces us to examine our motives?
A) dreadful approach
B) deception approach
C) administrative approach
D) sanctioned destruction approach

Accepted Answer

The answer of Which "face of evil" forces us to...

Quiz 4: Combating Evil

In the four strands that explain how warring groups can bind together, ______ means to reject revenge in favor of restraint.

______ promotes honesty, sincerity, and candor.

The FIRST step of the forgiveness process is ______.

A textbook example of evil as ______ is the Rwandan genocide.

Which of the following is true of forgiveness?

Which of the following is a benefit of forgiving others?

In the four-stage model of forgiveness, at the ______ step, the injured party realizes he or she is paying a high price for dwelling on the injury and considers possibilities.

______ refers to the fact that organization members desire connection to others.

Which of the following is not a component of the definition for workplace spirituality?

Which common spiritual practice involves self-examination?

______ evil is based on technology and logic.

______ is a concern about future consequences of actions for this and future generations.

Which "face of evil" focuses on the power of situational factors to produce evildoing?

According to Ashmos and Duchon, the ______ refers to the fact that employees have spiritual needs.

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

Which of the following is not a danger posed by workplace spirituality?

Which of the following is not a component of the 5-R model for evaluating apologies?

In the four strands that explain how warring groups can bind together, ______ is used to restore the broken relationship.

Bringing warring groups together begins with ______.

Which "face of evil" forces us to examine our motives?