How should the communication responsibility of healthcare managers be described?
A) Transfer information without filters
B) Minimize misunderstandings
C) Use "put it in writing" at every opportunity
D) Value formal over informal communications

Question

Quizplus · Accepted Answer

Because of the complexity of communication in healthcare organizations, managers have the responsibility to use written and oral communication to reduce misunderstandings. They are responsible for filtering messages both to subordinates and superiors and for determining when to document oral communications. They must understand the vital importance of informal communication in an organization.

How Should the Communication Responsibility of Healthcare Managers Be Described