The distinction between services and manufactured goods has become increasingly blurred.

Question

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With the rise of technology and digitalization, many traditional services have become automated and can be delivered without direct human interaction. Furthermore, many products now come with embedded services or require ongoing maintenance and support, blurring the distinction between the two categories. This trend is often referred to as the "servitization" of manufacturing.

The Distinction Between Services and Manufactured Goods Has Become Increasingly