When words communicate one message while actions, body language, or appearance communicate something else it results in a(n) _____.
A) information filtering
B) mixed message
C) persuasive communication
D) prevarication
E) substantive conflict

Question

Quizplus · Accepted Answer

When there is a discrepancy between what is communicated through words and what is communicated through nonverbal cues or appearance, it creates a mixed message.

When Words Communicate One Message While Actions, Body Language, or Appearance