Bridget was asked by Brenda, her boss, to take on a difficult assignment. Bridget, although entirely occupied with other tasks, took on the assignment without hesitation. Bridget's motivation for taking on the assignment was the opportunity to develop a positive relationship with Brenda. What power has Brenda exerted over Bridget?
A) Coercive power
B) Legitimate power
C) Expert power
D) Reward power
E) Reference power

Question

Quizplus · Accepted Answer

Brenda exerted reference power over Bridget. Reference power is based on identification with, admiration of, or respect for the power-holder. Bridget's motivation to develop a positive relationship with Brenda indicates that she respects or admires Brenda, which is why she agreed to take on the assignment despite being fully occupied.

Bridget Was Asked by Brenda, Her Boss, to Take on a Difficult