The first step to the control process is to _____.
A) measure actual performance
B) compare results with objectives
C) establish performance objectives and standards
D) take corrective actions
E) compare results with standards

Question

Quizplus · Accepted Answer

The first step of the control process is to establish performance objectives and standards. This involves setting targets for performance and determining the criteria for evaluating whether those targets have been met. Only once objectives and standards have been set can actual performance be measured and compared to these targets. Corrective actions can then be taken to improve performance if necessary. Therefore, option C is the correct answer.

The First Step to the Control Process Is to _____