Bureaucratic control differs from clan control in that bureaucratic control:
A) influences behavior through norms and expectations set by the organizational culture.
B) emphasizes hierarchy and authority.
C) harnesses the power of group cohesiveness and collective identity.
D) gives people freedom to work on their own.
E) encourages participation, empowerment, and involvement.

Question

Quizplus · Accepted Answer

Bureaucratic control emphasizes hierarchy and authority, which means that decision-making power rests with the top levels of management and is cascaded downward. In contrast, clan control utilizes the power of group cohesiveness and collective identity to influence behavior, creating a sense of belongingness, shared values, and mutual trust among employees. Option A is incorrect because it describes the mechanism of the organizational culture, which can be utilized in both bureaucratic and clan control systems. Option D is incorrect because it is a feature of self-control systems where employees are largely autonomous and make their own decisions. Option E is incorrect because it describes a participative and empowering culture, commonly found in some types of self-control or clan control systems but not in bureaucratic control systems.

Bureaucratic Control Differs from Clan Control in That Bureaucratic Control