Which of the Following Statements Is True About the First

Which of the following statements is true about the first step of the control process?

A) It involves the identification of key results that one wants to accomplish, by the performance objectives.
B) It first involves the identification of the standards of measuring performance and then the identification of key results.
C) It identifies the point where output standards and input standards are used to carefully document results.
D) It involves relative comparisons that benchmark performance against that being achieved by other people, work units, or organizations.
E) It focuses attention on substantial differences between actual and desired performance.