A manager finds out that the productivity of her workers has declined. Therefore, she creates a new social setting for the workers, where they share pleasant social relations with one another and receive special attention from the supervisor. The manager has implemented lessons from _____ to improve the productivity of her workers.
A) the scientific management theory
B) the theory of human needs
C) Theory X and Theory Y
D) the Hawthorne studies
E) Fayol's administrative principles

Question

Quizplus · Accepted Answer

The Hawthorne studies discovered the importance of social and interpersonal factors in work productivity. The manager's decision to create a new social setting for her workers and provide special attention aligns with the findings of the Hawthorne studies.

A Manager Finds Out That the Productivity of Her Workers