Jordan is the marketing head of Hastings Comprehensive Systems. He usually strives for long-term improvement rather than short-term profit, regardless of the economic environment. In the context of Deming's 14 points of quality, this is an example of
A)creating constancy of purpose.
B)adopting a new philosophy.
C)removing barriers to pride in workmanship.
D)taking action to accomplish the transformation.
E)offering training and retraining.

Question

Quizplus · Accepted Answer

Creating constancy of purpose is the first point of Deming's 14 points, which emphasizes the importance of having a long-term vision for the organization and striving towards continuous improvement rather than focusing on short-term profits. Jordan's approach aligns with this point as he emphasizes long-term improvement over short-term profits.

Jordan Is the Marketing Head of Hastings Comprehensive Systems