According to Deming's 14 points of quality, ________ are contrary to the idea of continuous improvement and must be eliminated.
A)numerical quotas
B)retraining programs
C)value chains
D)strategic alliances
E)just-in-time operations

Question

Quizplus · Accepted Answer

Numerical quotas are contrary to the idea of continuous improvement as they encourage workers to prioritize meeting the quota over improving the quality of their work. This can lead to shortcuts, cutting corners, and other quality issues. Therefore, Deming believed that numerical quotas should be eliminated in favor of focusing on the quality of the work itself.

According to Deming's 14 Points of Quality, ________ Are Contrary