Question 1

Even though the production department and advertising departments have completely different tasks, they must work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch. The degree to which they do this is known as

Accepted Answer

The degree to which the production department and advertising department work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch is known as integration. Integration is the process of coordinating various parts of an organization to work together harmoniously to achieve a common goal.

Question 2

Employees who function poorly in ambiguous, and sometimes conflict-ridden, circumstances may not thrive in a matrix organization.

Accepted Answer

Matrix organizations require employees to be adaptable and able to navigate complex relationships and decision-making structures, which can often involve ambiguity and conflicts. Those who struggle in such circumstances may not excel in a matrix organization.

Question 3

An organization chart shows

Accepted Answer

An organization chart is a visual representation of the reporting structure in an organization, showing the hierarchy of positions and how they relate to each other. It helps employees understand their own roles and responsibilities and how they fit into the larger structure of the organization.

Question 4

Anthony and Roberto are employed at the same company and often work on the same products. However, they are assigned to separate units, and they perform very specific, different jobs that contribute to the larger task. This is an example of

Accepted Answer

Anthony and Roberto's specific job roles demonstrate specialization, where employees are assigned specific tasks within a larger process, allowing for greater efficiency and expertise in a particular area. The other choices do not accurately describe this situation.

Question 5

One disadvantage of delegation is that it usually results in the manager losing touch with the status of the work to be accomplished.

Accepted Answer

The answer of One disadvantage of delegation is that it...

Question 6

Coordination refers to the

Accepted Answer

Coordination refers to the procedures that link the various parts of the organization, ensuring that they work together efficiently and effectively towards shared goals. While division of labor, specific task performance, functional fields, and authority levels are all important aspects of an organization, they do not fully capture the concept of coordination.

Question 7

Northwestern Networking Solutions has its global headquarters in Minneapolis, where companywide departments, such as marketing, accounting, and research, are housed. Northwestern is thus a divisional organization.

Accepted Answer

Northwestern Networking Solutions is described as having companywide departments such as marketing, accounting, and research centralized in one location, which indicates a functional organizational structure rather than a divisional one. Divisional structures are characterized by divisions based on products, services, markets, or geographical locations, not centralized departments.

Question 8

The procedures that link the various parts of the organization for the purpose of achieving the organization's overall mission are known as

Accepted Answer

Coordination refers to the process of linking different parts of an organization to achieve the overall mission. It involves aligning goals, activities, and resources to ensure that everyone works together towards a common objective. Coordination also involves establishing communication channels and processes to facilitate collaboration and information sharing across different departments, teams, and functions. Coordination is essential for ensuring efficiency, effectiveness, and competitiveness in today's complex and dynamic business environment.

Question 9

Aspen Incorporated has developed a set of procedures to link the various subunits and departments of the corporation in order to carry out the organization's overall mission. The procedures that fulfill this function are referred to as

Accepted Answer

Coordination refers to the procedures and processes used to link various subunits and departments to ensure they work together effectively to achieve the organization's overall mission.

Question 10

The numerous tasks that must be carried out in a large organization make ________ a necessity.

Accepted Answer

Specialization is necessary in large organizations to efficiently manage and execute the numerous tasks by dividing them among specialized roles or departments.

Question 11

A disadvantage of the functional form of departmentalization is that technical specialists spend too much time on administrative work.

Accepted Answer

The main disadvantage of functional departmentalization is that it can lead to departmental isolation and poor communication between departments, not that it causes technical specialists to spend too much time on administrative work.

Question 12

Thunderbolt Gaming Systems of San Jose, California, operates in a number of related fields, including computer gaming, virtual reality, simulation platforms, and other high-tech applications. In all likelihood, Thunderbolt Gaming Systems is an organization

Accepted Answer

Thunderbolt Gaming Systems operates in diverse and rapidly evolving fields, suggesting a high degree of differentiation to manage various specialized areas.

Question 13

An aspect of an organization's internal environment created by job specialization and division of labor is

Accepted Answer

Job specialization and division of labor leads to differentiation within an organization's internal environment. This means that different departments or units are created with specific tasks, roles, and responsibilities. This differentiation can lead to silos within the organization if not managed properly.

Question 14

For years, Kathleen served as head of the research and development (R&D)department at Bannerman Pharmaceuticals in Chicago. She enjoyed enormous support from her team, who liked her personally and respected her professionally. Now she has retired, and her place has been taken by Jerome from Bannerman's Cleveland facility. Yet employees continue to sidestep Jerome and come directly to Kathleen for guidance, calling or emailing her at home with questions. What is her best course of action?

Accepted Answer

Kathleen should continually direct her former subordinates to Jerome, emphasizing his authority and responsibility as the new director, to ensure a smooth transition of leadership and respect for Jerome's position.

Question 15

The chief executive officer and chief financial officer of the Blue Willow Food Service Corporation must personally certify that the company's financial statements are accurate. This is an example of corporate governance in action.

Accepted Answer

This is correct. Corporate governance refers to the set of processes, principles, and values that guide how a company is managed and controlled. One important aspect of corporate governance is financial transparency, which includes requiring top executives to personally certify the accuracy of the company's financial statements. This helps to ensure that investors and other stakeholders can rely on the company's financial reporting and make informed decisions.

Question 16

To get a clear idea of the positions in a firm and how they are arranged, it is helpful to make use of a(n)

Accepted Answer

An organizational chart is a visual representation of a firm's structure that shows the positions and how they are arranged. It typically includes job titles, names of individuals holding those positions, and the relationships between them. This is the most suitable option to get a clear idea of positions and their arrangements in a firm.

Question 17

Lawrence and Lorsch found that highly differentiated firms were successful if they had ________ levels of integration.

Accepted Answer

Lawrence and Lorsch's research in organizational behavior found that firms facing high levels of uncertainty and complexity, which led to high differentiation in their operations, structures, and processes, were more successful when they also had high levels of integration. This integration allowed the differentiated parts of the organization to coordinate and work together effectively.

Question 18

Division of labor is closely related to the concept of

Accepted Answer

Division of labor involves breaking down a task into smaller, more specialized tasks that can be completed by different individuals or groups. This relates closely to the concept of specialization, where individuals or groups focus on developing expertise in a particular area or task.

Question 19

To understand such issues as reporting relationships, authority, responsibility, and related ideas, we need to begin with the ________ of an organization's structure.

Accepted Answer

The vertical dimension refers to the levels of authority and reporting relationships within an organization's structure. It includes the hierarchy and chain of command, as well as the allocation of decision-making power and responsibilities. Understanding the vertical dimension is crucial for understanding how an organization functions and how work is assigned and managed.

Question 20

The assignment of different tasks to different people or groups in an organization is known as

Accepted Answer

Division of labor is the process of breaking down a large task or project into smaller, more manageable tasks and assigning them to different individuals or groups within the organization. This enables each individual or group to focus on their specific area of expertise and work more efficiently, which ultimately leads to increased productivity and higher quality work.

Quiz 8: Organization Structure