Cece works in a matrix organization, and although she found it confusing at first, she has seen the inherent opportunities. Instead of a career path from biologist to biology head to science head to research head, Cece prefers a project career, with opportunities to leverage her firm's capabilities to solve customers' problems. Fortunately, one of the strengths of a matrix organization is
A)a clear and singular line of command.
B)adherence to the unity-of-command principle.
C)centralized decision making.
D)greater responsiveness to customers from bringing together information about customer needs and organizational capabilities.
E)focused and limited communications networks.

Question

Quizplus · Accepted Answer

A matrix organization allows for cross-functional collaboration and information sharing, which can lead to a better understanding of customer needs and how the organization can leverage its capabilities to meet those needs. This can result in greater responsiveness to customers and improved problem-solving capabilities.

Cece Works in a Matrix Organization, and Although She Found