The presence of rules and regulations governing how people in the organization interact is called
A)formalization.
B)unity of command.
C)span of control.
D)concentration.
E)standardization.

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which an organization relies on rules, procedures, and formal documentation to govern behavior and decision-making. It includes written policies, job descriptions, and standardized procedures for communication, coordination, and control within the organization. Formalization ensures that everyone knows what is expected of them and how they are supposed to interact with others in the organization.

The Presence of Rules and Regulations Governing How People in the Organization