"We have rapidly grown into a top-tier provider of environmental services worldwide, and our clients expect us to employ top-tier talent and use top-tier technological innovation," said Lucien Dittlinger, Chief Technology Officer. "Therefore, over the next two years, our company is going to devise strategies for exploiting technological innovation. But, before we do this, we first have to gain a clear understanding of our current technology base, to determine which technologies offer the most competitive value." The first step that Lucien is describing is
A)a benchmarking study.
B)a gap analysis.
C)a SWOT analysis.
D)a technology audit.
E)an environmental scanning effort.

Question

Quizplus · Accepted Answer

The first step that Lucien is describing is to gain a clear understanding of their current technology base, which suggests that they need to conduct a technology audit to evaluate their current technology infrastructure, applications, and systems. A technology audit assesses the current state of an organization's technology and provides recommendations for improvement. Therefore, option D is the correct answer.

"We Have Rapidly Grown into a Top-Tier Provider of Environmental