The process of reflection
A)facilitates accurate two-way communication.
B)is the responsibility of the sender.
C)can be minimized with effective listening techniques.
D)distorts information and results in misunderstandings.
E)places a greater emphasis on talking than on listening.

Question

Quizplus · Accepted Answer

The process of reflection involves active listening and accurately summarizing and clarifying what the other person has said. This facilitates accurate two-way communication and ensures that both parties are on the same page.

The Process of Reflection