Chad watched as his friend, Ned, learned the hard way that some influence tactics generate resistance. The employees pay little or no attention to what Ned has requested of them. Chad has a major project for his team. It needs to be completed on time, on budget. Ned suggests using pressure tactics, but which influence tactic do you think Chad should use?

Question

Quizplus · Accepted Answer

Chad should use an inspirational appeal tactic to motivate and inspire his team to complete the project on time and on budget. This approach is likely to be more effective than using pressure tactics, which can generate resistance among employees. The exchange tactic may also be useful, but it would depend on the specific circumstances of Chad's project and the incentives he can offer his team. The coalition and ingratiation tactics may not be as effective in this situation as they involve enlisting the support of others or trying to win favor with them, which may not be directly related to completing the project successfully.

Chad Watched as His Friend, Ned, Learned the Hard Way