A good listener will always state her own opinion, so the other person knows where she stands on the issue.
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Q15: The main intent behind counterfeit questions is
Q16: Prompting works best when it is sincere.
Q17: Listening is an innate ability. Most people
Q18: According to Larry Samovar and his team
Q19: Prompting is a more passive approach to
Q21: Pseudolisteners may have strong nonverbal listening behaviours.
Q22: "Don't worry about it." This is an
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Q24: An example of insensitive listening is when
Q25: Listening distractions are both internal and external.
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