Barbara Ehrenreich explored some of the issues of power and service work in her book Nickel and Dimed: On (Not) Getting By in America (2001). As research for the book, Ehrenreich took minimum-wage service jobs as a waitress, a hotel maid, and a Walmart employee. What was her main finding?

Question

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Barbara Ehrenreich's main finding in Nickel and Dimed was that service workers in low-wage jobs are often exploited in a number of ways, including wages that are too low to live on, lack of benefits and job security, and poor working conditions. She also found that the system itself perpetuates this exploitation by relying on a steady supply of desperate workers who have few other options.

Barbara Ehrenreich Explored Some of the Issues of Power and Service