Question 1

Explain the concept of generic language and illustrate some alternatives to using this type of language.

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Question 2

Andrea was trying to tell her roommate Chris about the difficulty she has been having in her geography class. Chris interrupted, "Believe me I've seen it before, and if you go on whining the way you are instead of working harder, you are never going to pass this class!" Rewrite this statement using supportive language, and explain the language that makes it be supportive.

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Question 3

When the realtor tells Kim the countertops are granite, Kim runs her hand over the smooth, speckled surface. Kim knew the word granite because she could touch it and see it. This demonstrates the idea of a(n) _____ word.

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Question 4

When you try to put yourself in another person's shoes and experience what he or she is feeling, you are using _____.

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Question 5

A culture that exists within a larger cultural context is called a(n) _____.

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Question 6

The most common form of sexism in language is the use of _____ language, which refers to using a masculine term to describe all people.

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Question 7

Identify and discuss the five primary ways in which words have power.

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Question 8

Language that creates a climate of trust is called _____ language.

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Question 9

Illustrate six ways to use language that will create a supportive rather than an antagonistic environment.

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Question 10

Select three of the following characteristics of language: (1) Words are symbols with meanings. (2) Words have denotative and connotative meanings. (3) Words reflect concrete and abstract meanings. (4) Words are culture bound. (5) Words are context bound. Then, in a well-supported answer, address (1) what it means, and (2) why it is important for an effective communicator to understand that concept. A superior answer will contain illustrations that are original and not in the textbook.

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Quiz 3: Understanding Verbal Messages