Which one of the following statements concerning the role of process reengineering is best?
A) Reengineering is the fundamental rethinking and radical redesign of business processes.
B) Reengineering efforts should focus on one functional department at a time.
C) Information technology should be kept separate from reengineering initiatives.
D) Reengineering requires an attitude of incremental improvement.

Question

Quizplus · Accepted Answer

Process reengineering involves a fundamental rethinking and radical redesign of business processes, as opposed to incremental improvement. Choice B is incorrect because reengineering efforts should focus on the entire organization, not just one department. Choice C is incorrect because information technology is often a key component in reengineering initiatives. Choice D is incorrect because reengineering requires a radical overhaul of processes, not incremental improvements.

Which One of the Following Statements Concerning the Role of Process