Cross-functional coordination is at particular risk where:
A) there is low process divergence.
B) there are handoffs in the process.
C) swim lane flowcharts are utilized.
D) it is not possible to create a flowchart.

Question

Quizplus · Accepted Answer

Cross-functional coordination can be challenging at handoff points in the process where one department or team hands over tasks to another department or team. This is because it requires clear communication and understanding of responsibilities between the different groups.

Cross-Functional Coordination Is at Particular Risk Where