Which of the following would be considered a prevention cost of quality?
A) inspecting incoming raw materials
B) training workers to perform their jobs
C) issuing a recall of defective product before another customer is injured
D) performing a 24 hour burn-in on every item produced to make sure it works before it is shipped

Question

Quizplus · Accepted Answer

Training workers to perform their jobs is considered a prevention cost of quality as it aims to prevent defects and errors from occurring in the production process. Inspecting incoming raw materials, issuing a recall of defective product, and performing a 24-hour burn-in are all examples of appraisal costs and failure costs, which are incurred after defects have already occurred.

Which of the Following Would Be Considered a Prevention Cost