Process capability determines whether a process is capable of producing the product or services that customers demand.

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Process capability is the ability of a process to produce the products or services that meet customer requirements in terms of quality, quantity, and lead time. It is determined by analyzing the process performance data and assessing whether the process is stable, predictable, and able to meet the customer's specifications. If the process is capable, it can produce products or services that meet or exceed customer expectations with consistency and reliability.

Process Capability Determines Whether a Process Is Capable of Producing