Which of the following statements regarding conflict in the workplace is accurate?

Question

Quizplus · Accepted Answer

A bureaucratic organizational structure can create conflict between high and low power individuals because the rigid hierarchy can result in power imbalances and communication barriers.

Answer: C 
 Conflict can be dysfunctional in an organization if it is not managed properly, leading to a decline in productivity, job satisfaction, and employee morale. However, if conflict is addressed constructively, it can lead to improved communication, innovation, and problem-solving.

Answer: D 
 This statement is incorrect. Conflict can actually lead to a broader range of ideas being brought forward as individuals share their perspectives and ideas. This can ultimately lead to better decision-making and innovation within an organization.

Answer: B 
 Focusing on the person rather than behavior or its effects can actually escalate conflict, as it can feel like a personal attack. It is important to address the behavior or situation that is causing the conflict, rather than attacking the person involved.

Which of the Following Statements Regarding Conflict in the Workplace