Which component of trust in a salesperson does a buyer's question "Can you and your company back up your promises?" most likely address?
A)Customer orientation
B)Likability
C)Service resilience
D)Dependability
E)Compatibility

Question

Which component of trust in a salesperson does a buyer's question "Can you and your company back up your promises?" most likely address?​
A)​Customer orientation
B)Likability​
C)​Service resilience
D)​Dependability
E)​Compatibility

Quizplus · Accepted Answer

The question addresses the component of dependability as it pertains to the salesperson's ability to back up their promises with concrete actions and deliverables from their company.

Which Component of Trust in a Salesperson Does a Buyer's