Nora,a salesperson working with Fifth Leaf Fashions,informs her customers that they can return garments within 30 days of purchase in return for cash.However,the Fifth Leaf Fashion's return policy states that customers may only exchange the returned garments for other garments and not cash.In this scenario,it is evident that Nora needs to improve her _____.
A)industry knowledge
B)company knowledge
C)product knowledge
D)promotion knowledge
E)price knowledge

Question

Nora,a salesperson working with Fifth Leaf Fashions,informs her customers that they can return garments within 30 days of purchase in return for cash.However,the Fifth Leaf Fashion's return policy states that customers may only exchange the returned garments for other garments and not cash.In this scenario,it is evident that Nora needs to improve her _____.​
A)​industry knowledge
B)company knowledge
C)​product knowledge
D)​promotion knowledge
E)​price knowledge

Quizplus · Accepted Answer

Nora needs to improve her knowledge of the company's return policy.

Nora,a Salesperson Working with Fifth Leaf Fashions,informs Her Customers That