If an employee files a grievance that cannot be settled by the highest company officer, what is the next step?

Question

Quizplus · Accepted Answer

If a grievance cannot be settled by the highest company officer, the next step should be mediation. Mediation is a process in which an impartial third party, often a trained mediator, helps the parties in a dispute to reach a mutually acceptable resolution. It is a less confrontational and more cost-effective approach than a strike or a boycott. Union contract negotiations may come into play if the employee is represented by a union, but this information is not given in the question.

If an Employee Files a Grievance That Cannot Be Settled