As the salesperson hands Kent the sunglasses, he asks, "You like the fit, the colour, and how these glasses darken, right?" What classical closing technique is the salesperson using?
A)summary-of-benefits
B)alternative-choice
C)minor-points
D)compliment
E)negotiation

Question

Quizplus · Accepted Answer

The salesperson is summarizing the benefits of the sunglasses that Kent liked, which is a classic closing technique known as summary-of-benefits.

As the Salesperson Hands Kent the Sunglasses, He Asks, "You