According to the text, salespeople should rely only on facial expressions as indicators of acceptance.
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Q20: Vocal communication includes factors such as pitch,
Q21: The KISS acronym stands for "Keep It
Q22: Acceptance signals indicate the buyer is favourably
Q23: A salesperson should always shake hands with
Q24: One of your sales colleagues is taking
Q26: One way the salesperson can change caution
Q27: A salesperson must often seek feedback because
Q28: When facing disagreement signals, a salesperson should
Q29: The term "netiquette" is used to define
Q30: Many salespeople lose business opportunities because they
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