The KISS acronym stands for "Keep It Systematic, Salesperson."
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Q16: Salespeople should apply enough cologne or perfume
Q17: According to the text, men should dress
Q18: One-way communication is essential for the salesperson
Q19: Martha decides to explain the product features
Q20: Vocal communication includes factors such as pitch,
Q22: Acceptance signals indicate the buyer is favourably
Q23: A salesperson should always shake hands with
Q24: One of your sales colleagues is taking
Q25: According to the text, salespeople should rely
Q26: One way the salesperson can change caution
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