Teresa Has Landed a Sales Job with a Local Winery

Teresa has landed a sales job with a local winery as a Senior Sales Person.In preparing for her new job, Teresa begun to compile a list of potential customers she may be calling during her first month on the job.The process of locating potential customers is part of which step in the selling process?

A) pre-approach
B) trial close
C) meeting objections
D) follow-up and service
E) prospecting