On some websites, customers have the opportunity to download a sample or chapter of an e-book prior to purchasing it. Which objective of the 4E framework does this fulfill?

Question

Quizplus · Accepted Answer

Offering a sample or chapter of an e-book allows customers to experience the product before making a purchase decision, aligning with the "experience" objective of the 4E framework.

On Some Websites, Customers Have the Opportunity to Download a Sample