Because it was able to deliver merchandise overnight, in the required quantities, and at a lower delivery cost than its competitors, Sam's Sports Shack was given exclusive rights to sell clothing with school logos for the school district. Sam's Sports Shack demonstrates ________ excellence.
A)product
B)place
C)customer
D)operational
E)locational

Question

Quizplus · Accepted Answer

Sam's Sports Shack's ability to deliver merchandise overnight, in required quantities, and at a lower delivery cost than its competitors suggests that it has achieved operational excellence, which focuses on efficiency and cost-effectiveness in business operations.

Because It Was Able to Deliver Merchandise Overnight, in the Required