Communication channels include:
A) Written messages
B) Spoken words
C) Body language
D) All of the above
Correct Answer:
Verified
Q7: Good communication skills include:
A) Compassion
B) Diplomacy
C) Patience
D)
Q8: Articulation means :
A) Speaking slowly
B) Speaking clearly,
Q9: The mental disposition or feeling a technician
Q10: The communication cycle consists of a sender,
Q11: Rolling the eyes or loudly sighing implies:
A)
Q13: When answering a telephone call, the technician
Q14: Which of the following negatively impacts written
Q15: Which of the following pertain to spoken
Q16: An unwritten guideline or rule of behavior
Q17: The best communicators:
A) Use a monotone voice
B)
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