Victor Craig is sales director for a software company selling diagnostic software to automotive repair shops all across the country. He has been with the company for 14 months and manages a staff of six sales representatives. Victor also covers a four-state territory himself. On Monday the CEO of the company calls Victor into his office and states that management is dissatisfied with Victor's performance as sales director. Victor has 90 days to turn his performance around, or he will be fired.
-Since Victor spends part of his time on the road meeting with customers,which of the following would most likely help Victor manage his sales staff?
A)active listening principles
B)videoconferencing tools
C)territory management skills
D)stress relief activities
E)blogging capabilities

Question

Quizplus · Accepted Answer

Videoconferencing tools would allow Victor to effectively communicate with his sales staff even while he is on the road meeting with customers. This would enable him to provide guidance, give feedback, and ensure that everyone is on the same page without requiring him to physically be in the same place as his team. Active listening principles, territory management skills, and stress relief activities may all be useful skills for a sales director to have, but they are not as directly applicable to managing a sales staff that is spread out across multiple locations. Blogging capabilities are unlikely to be relevant for this particular job.

Victor Craig Is Sales Director for a Software Company Selling