
A salesperson with low dominance who is selling to a customer with high dominance may run the risk of:
A) intimidating the customer into buying
B) focusing on features instead of benefits tailored to the customer
C) being afraid to speak to the customer
D) letting the customer drive the closing process instead of the salesperson guiding it
E) losing the sale if the customer thinks the salesperson does not have product knowledge
Correct Answer:
Verified
Q1: A customer who is higher in dominance
Q2: The scale designed to measure the amount
Q4: Communication style does not affect other people's
Q5: Communication style bias can cause a feeling
Q6: A customer who is lower in dominance
Q7: Communication style is an important aspect of
Q8: Which of the following statements regarding communications-style
Q9: Which statement is most likely true about
Q10: Communication-style bias is most likely to occur
Q11: Changing sales behaviors in order to improve
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