A customer walks into a ShipNow location with four boxes and a document envelope, all going to different destinations in different amounts of time with different security and notification needs.
-ShipNow requires every new store salesperson to ride along on deliveries with drivers for two weeks before beginning the sales course necessary to be able to have contact with customers. What is the most likely purpose of the ridealongs?
A)to enable the salesperson to empathize with drivers
B)to assign a mentor to provide support to the salesperson
C)to help the driver with deliveries during the rushed holiday season
D)to give the salesperson in-depth knowledge of the delivery process
E)to provide a trial period to determine if the salesperson will be a good employee

Question

Quizplus · Accepted Answer

The most likely purpose of the ridealongs is to give the salesperson in-depth knowledge of the delivery process. This way, they will be able to better understand the services ShipNow offers to customers and be able to provide accurate information and recommendations during the sales process. Additionally, riding along with drivers will help the salesperson understand any challenges or issues that may arise during deliveries, which can be helpful when working with customers to solve problems.

A Customer Walks into a ShipNow Location with Four Boxes