Becoming familiar with a customer's satisfactions is necessary for a salesperson to move from:
A)transactional selling to product selling
B)solution selling to value-added selling
C)new buy selling to constructive selling
D)product selling to complimentary selling
E)product selling to solution selling

Question

Quizplus · Accepted Answer

Product selling focuses on the features and benefits of the product itself, while solution selling involves understanding the customer's needs and offering solutions that address those needs. Becoming familiar with a customer's satisfactions is essential for transitioning from simply selling a product to providing a solution that meets the customer's specific requirements.

Becoming Familiar with a Customer's Satisfactions Is Necessary for a Salesperson