The concept"Treat different customers differently"is based on the idea that:
A)segmenting customers based on statistics and behavioral data leads to a higher rate of closing sales
B)understanding a customer's needs and motivations as an individual allows you to sell them the correct solution
C)creating a persuasive sales presentation requires understanding customer motivations
D)customer strategy is a natural outgrowth of product strategy
E)pipeline management requires understanding statistics and data of large and small groups of customers

Question

Quizplus · Accepted Answer

The concept of treating different customers differently is based on the idea that understanding a customer's needs and motivations as an individual allows you to sell them the correct solution. This approach involves personalization and customization of the sales approach and messaging for each customer. Segmenting customers based on statistics and behavioral data is important, but understanding customer needs as individuals is crucial for successful sales outcomes.

The Concept"Treat Different Customers Differently"is Based on the Idea That