All of the following differentiate emotional labor from other forms of impression management EXCEPT ______.
A) done for pay
B) interact with those inside the organization
C) carefully scripted by the organization
D) interact with those outside the organization

Question

Quizplus · Accepted Answer

Emotional labor involves managing emotions for pay and is often scripted by the organization, typically involving interactions with those outside the organization. Interacting with those inside the organization does not differentiate emotional labor from other forms of impression management.

All of the Following Differentiate Emotional Labor from Other Forms