Service variability means that _ _.
A) services cannot be stored for later sale or use
B) the evaluation of services is subjective and changes from customer to customer
C) service quality depends on when, where, and how they are provided
D) services can be separated from their providers
E) services cannot be seen, tasted, felt, heard, or smelled before they are bought

Question

Quizplus · Accepted Answer

Service variability refers to the fact that the quality of services can vary depending on when, where, and how they are provided, as they are often delivered by people and can be influenced by various factors.

Service Variability Means That _ _