At Four Seasons Hotels and Resorts, creating delighted customers involves much more than just crafting a lofty customer-focused marketing strategy. At Four Seasons, it all starts with .
A) easy check in
B) satisfied employees
C) comfortable beds
D) world class restaurants
E) low prices

Question

Quizplus · Accepted Answer

Four Seasons Hotels and Resorts believes that satisfied employees are crucial to creating delighted customers, as happy employees are more likely to provide exceptional service.

At Four Seasons Hotels and Resorts, Creating Delighted Customers Involves