Which step of the personal-selling process is difficult because it requires the salesperson to overcome the fear of being rejected?

Question

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Gaining commitment (closing the sale) is often considered the most challenging step in the personal-selling process because it is the point at which the salesperson asks the customer to make a decision. This step can be difficult due to the fear of rejection, as the salesperson risks hearing a "no" after investing time and effort in the sales process.

Which Step of the Personal-Selling Process Is Difficult Because It