Your local coffee shop has recently implemented an app that allows customers to receive a free drink for every 10 drinks purchased, gives birthday rewards, and provides recommendations for new beverages to try based on prior purchasing history. This app attempts to maintain and enhance customers' connection to the coffee shop and reflects
A) tech orientation.
B) sales orientation.
C) relationship marketing.
D) guerrilla marketing.
E) production orientation.
Correct Answer:
Verified
Q111: _ is a process of measuring, managing,
Q112: A _ is the set of companies
Q113: Determining the message that salespeople should use
Q114: Customer _ refers to the perceived benefits,
Q115: The linked set of companies that perform
Q117: Firms with a _ orientation believed that
Q118: As consumers spend more time online and
Q119: The job of marketers is to focus
Q120: A _ can be described as a
Q121: Determining the facts in an unbiased manner
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