Allison requests changes in holiday hours at her store. She recognizes that the owners think it best to keep long hours, but she knows that her team becomes fatigued by the end of the season. When she speaks to the owners, she is both assertive and cooperative. She has several items that her team must have, but she is also willing to make some concessions in order to satisfy the needs of the owners. In the end, everyone feels they will have a healthier and successful holiday season because of her conversation. Allison uses a ______ style of conflict management.
A) competition
B) compromising
C) cooperating
D) collaborating

Question

Quizplus · Accepted Answer

Allison's approach to conflict management is compromising because she is both assertive and cooperative, indicating she is willing to make concessions to meet the needs of both her team and the owners, which is characteristic of a compromising style.

Allison Requests Changes in Holiday Hours at Her Store