Swansea can easily answer questions about complex finance issues within the bank, yet her knowledge is beyond what can be easily trained. She has worked in the organization for so long that she has a feel or instinct for how to navigate tough issues beyond what she can easily articulate. This is an example of ______.
A) value
B) rareness
C) tacit knowledge
D) emotional intelligence

Question

Quizplus · Accepted Answer

Swansea's ability to navigate complex finance issues within the bank, based on her long-term experience and instinct, is an example of tacit knowledge. Tacit knowledge is the kind of knowledge that is difficult to transfer to another person by writing it down or verbalizing it. It's often acquired through personal experience and context.

Swansea Can Easily Answer Questions About Complex Finance Issues Within