Explain the term "service recovery".
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Q43: The _ includes any element of an
Q44: The process of righting a wrong or
Q45: Define the service sector and list a
Q46: Who among the following is an example
Q47: Define e-commerce.
Q48: The manner in which a company and
Q50: Discuss the term "organizational culture".
Q51: _ undertakes activities such as recruiting, selecting,
Q52: _ refer(s) to the products or services
Q53: Employees of other departments or branches, coworkers,
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