While playing soccer, Bryan suddenly fell and broke his arm. Needing to get to the hospital, he was not only interested in the nearest location, but also the shortest emergency room wait time. He remembered seeing a billboard for the Cleveland Clinic promoting their time-text service where he could call the number GET-TXT-TIME and they would text him the approximate waiting time at the closest three hospital locations. The Cleveland Clinic is providing enhanced service to its patients by capitalizing on which environmental force?
A) Economic
B) Competitive
C) Political
D) Legal and regulatory
E) Technological

Question

Quizplus · Accepted Answer

The Cleveland Clinic is capitalizing on technological advancements by offering a time-text service that allows patients to receive real-time information about wait times at nearby emergency rooms. This is an example of how healthcare companies are using technology to enhance their services and improve patient experiences.

While Playing Soccer, Bryan Suddenly Fell and Broke His Arm