The necessary interaction between service provider and customer that allows a service to be delivered is called
A) customer contact.
B) service exchange.
C) marketing.
D) relationship marketing.
E) service contact.

Question

Quizplus · Accepted Answer

Customer contact refers to the necessary interaction that takes place between the service provider and the customer in order to deliver the service. This interaction may take place in a variety of ways, including in person, over the phone, or online.

The Necessary Interaction Between Service Provider and Customer That Allows